Legal

Terms & Conditions

Last updated: 2 October 2026

This English version is provided for convenience. If there is any difference in meaning, the Indonesian version prevails.

Operator

This website is operated by PT. Velionexa Teknologi Integrasi, NIB 0210260002669, domiciled in Denpasar, Bali.

1. Scope

This page governs the use of the Velionexa website and initial communications regarding website services, business systems, AI assistants, automation, growth, and digital training.

2. Service information

Information on the website is introductory in nature. The final scope, fees, timeline, deliverables, and limitations of work are determined through a proposal, contract, or written agreement.

3. Consultation and communication

Briefs, WhatsApp numbers, chatbot transcripts, and business requirement information submitted through the website are treated as sensitive data and stored via Firebase for relevant follow-up purposes.

4. User obligations

Users must provide accurate information, must not submit illegal content, must not misuse the chatbot, and must not attempt to access systems, data, or configurations they are not entitled to access.

5. Intellectual property rights

Velionexa's website materials, copy, visuals, service structure, and brand assets are protected. Reuse for commercial purposes requires written permission.

6. Limitation of liability

Velionexa strives to keep information accurate but does not guarantee that the website will always be free from disruption. Business decisions remain the responsibility of the user or client.

7. Changes to these terms

These terms may be updated in line with operational, legal, or technological needs, or changes to the services. The latest version will be displayed on this page.