Omnichannel Inbox
WhatsApp, Instagram, Facebook Messenger, website live chat, and email in one dashboard that many agents can use at once.
Official Referral Partner · Qontak by MekariMore customer chats, but deals still slipping away?
When WhatsApp, Instagram, and Facebook messages land on different phones, leads get missed and your team is hard to oversee. Qontak brings everything into one dashboard. Velionexa helps you judge whether it is the right fit, before you commit to anything.
The demo is run directly by the Qontak team. No obligation to subscribe.
Spot the signs
Your business may already need an organized chat system if…
- Admins reply from several phones and different WhatsApp numbers.
- New prospects wait hours for a reply, or never get one.
- When an admin is on leave or resigns, the chat history leaves with them.
- You cannot tell how many leads came in this week or how many converted.
- Promo broadcasts are sent one by one and risk getting the number blocked.
- The same questions (price, location, schedule) are answered over and over.
Why we recommend Qontak
One inbox for every conversation, one pipeline for every opportunity.
Qontak is an omnichannel and CRM platform by Mekari, one of Indonesia's largest business software companies. The features that usually make the biggest difference:
Official WhatsApp Business API
One business number for the whole team, with scheduled broadcasts and notifications that are safer than sending manually.
Chatbot & Auto-reply
Answer repetitive questions automatically around the clock, then hand over to an agent when a human is needed.
CRM & Sales Pipeline
Every chat can become a tracked deal: follow-up stage, deal value, and owner are all visible.
Team chat distribution
Chats are assigned automatically to available agents, so no message is left without an owner.
Performance reports
Track response time, chat volume, and conversion per agent without building manual recaps.
Velionexa's role
Not just a link. We help until the system is actually used.
As a Digital System Builder, Velionexa connects websites, WhatsApp, CRM, and automation every day. Use our help at any stage, or simply book the demo yourself.
Before the demo
A short discussion to map your chat flow and team needs, so the demo focuses on what matters.
After choosing a plan
Help designing chatbot flows, message templates, and team assignments that match how your business works.
Integration
Connecting Qontak with your website, forms, landing pages, and the tools you already use.
Team adoption
Coaching sessions through Velionexa Academy so admins and sales feel at home in the new system.
Velionexa implementation services are optional, with a separate written scope and quote. Velionexa Systems →
How to start
Four steps, no upfront commitment.
Fill in the demo form
Click the book demo button and share a few details about your business on Qontak's page.
Join the demo
The Qontak team contacts you and walks through the features relevant to your industry.
Decide at your pace
Compare plans and pricing directly with Qontak. There is no pressure to subscribe.
Implementation (optional)
If needed, Velionexa helps with setup, integration, and team training.
Best suited for
Businesses that run on customer conversations.
Frequently asked questions
Is the Qontak demo paid?
No. The demo is scheduled and run directly by the Qontak team, free of charge and with no obligation to subscribe.
What is Velionexa's relationship with Qontak?
Velionexa, through founder Subhi Darajat, is an official Qontak referral partner. We recommend Qontak because it fits many of our clients who rely on WhatsApp for sales and service.
Is it more expensive through Velionexa's link?
No. Pricing and the subscription contract are directly with Qontak. Using this referral link adds no cost for you.
Do I have to use Velionexa's services?
No. You can stop at the demo and subscribe directly. Velionexa implementation help is only there if you need it.
I already use the regular WhatsApp Business app. Can I switch?
This can be covered in the demo. The Qontak team will explain how to move your number to the WhatsApp Business API and what to prepare.
What if I contact Qontak another way?
The referral code MPSUBHID is applied automatically when you click any demo button on this page. If you contact the Qontak sales team directly, just mention the code MPSUBHID so it is still recorded through Velionexa.
See how it works first. Decide afterwards.
A short demo is usually enough to know whether Qontak solves the chat and follow-up problems in your business.
The referral code is applied automatically when you click the button. Contacting Qontak another way? Mention the code: MPSUBHID
Disclosure: Velionexa, through founder Subhi Darajat (the partner account holder), is an official Qontak (Mekari) referral partner. We may receive a commission if you subscribe through the links on this page, at no extra cost to you. Qontak and Mekari are trademarks of their respective owners.